MADDOX
The MADDOX software detects machine errors, identifies causes of malfunctions based on patterns, and helps machine operators resolve downtimes faster.
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MADDOX knows your machine.
MADDOX analyzes machine messages, error codes, and operating data in real time. The software evaluates possible causes of errors, suggests suitable solutions, and makes existing knowledge immediately available.
Automatically detects machine errors
Analyzes machine data and error codes
Identifies most probable causes of errors
Provides concrete recommendations
Learns with every solved problem
How MADDOX works in practice
Machine Running
Your machine operates and produces reliably during ongoing operation.
Machine stops unexpectedly
The cause of the malfunction is initially unclear and must be identified quickly. The machine’s error message is often not helpful, as it only describes a symptom.
This is where MADDOX comes in.
MADDOX analyzes the error
The software automatically evaluates machine data – current machine messages and operating data.
MADDOX suggests solutions
After analysis, the software displays possible causes of errors, ordered by probability, on the tablet and provides suitable solution suggestions.
MADDOX assists with troubleshooting
Based on the possible causes of errors and solutions, the machine operator can begin troubleshooting – supported by the stored experiential knowledge in MADDOX.
MADDOX learns through feedback
The operator documents the successful measure with just one click in the company’s MADDOX database. Experience thus becomes corporate knowledge.
Error resolved - machine running
The malfunction has been resolved. With the new insights, MADDOX can provide even better support for similar problems in the future.
Explained in just 2 minutes
How MADDOX supports your production
Discover how machine data, AI, and experiential knowledge intelligently collaborate to reduce downtime and stabilize production processes.
Core features of MADDOX
Machine data connection
For our AI-based assistance system to provide suitable suggestions in an unplanned malfunction situation, MADDOX needs knowledge about the machine's status. Accordingly, we have read access to the machine data – e.g., via an OPC-UA machine data interface.
Suggestion algorithm
With the help of a training phase during the project at your facility, the algorithm is trained by experienced personnel. The better MADDOX is trained, the more targeted suggestions the system can provide in malfunction situations.
Automatic translation
Every knowledge entry is available in all required languages. This reduces communication barriers in intercultural teams for barrier-free knowledge transfer.
Photo and video documentation
To quickly capture important information, MADDOX offers the option to provide scenarios in photos and videos.
Automatic shift logging
Once MADDOX has been sufficiently trained by experienced personnel, the system can automatically capture and assign relevant information about malfunction situations. This creates automatic shift logging without the need for manual intervention by users.
Data evaluation
To make the data collected with MADDOX specifically usable, it is visually prepared. This makes patterns, recurring malfunctions, and optimization potentials visible, creating a solid foundation for the continuous improvement of your production processes.
Experience instead of just reading
How does that feel? Click through MADDOX yourself. With our Storylane demo, you can experience step-by-step how easily the machine operator is guided from the machine's error message to the solution – without detours, without searching.
The easiest way to MADDOX
The next step to less machine downtime
Personal consultation
Experience MADDOX live
Get to know MADDOX in a personal live demo and discuss your requirements directly with our experts.
How MADDOX is implemented
The path to MADDOX
From the first live demo to successful productive use – learn how a typical MADDOX project unfolds.
Value calculator
What potential lies within your production?
Determine in just a few minutes the potential in more efficient processes, higher plant availability, and better utilization of your resources.